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Example report

Revenue Leak Snapshot

Based on a 3-location aesthetics group running Boulevard + Mangomint. Your report will reflect your clinic's actual data.

Demand Capture Health Scorecard
Scrutexity

Portfolio Score

71/ 100

Estimated Monthly Revenue Leakage

$22K–$40K

Based on consult volume and response-time benchmark

Average Response Time
3.8 hrsBenchmark: 22 min
Missed Consult Opportunities15–20 / mo
Highest-Leak LocationFlatiron
Fastest Recovery OpportunityLead response workflow

PATIENT FLOW · 30-Day Window

INQUIRIES1,000
CONTACTED840
CONSULTS SCHEDULED650
DEPOSITS COLLECTED490
TREATED410

PATIENTS LOST

190

Disappeared between inquiry and treatment

ESTIMATED LEAKAGE

$41K

Average consult value applied to lost patients

Your report will reflect actual pipeline data from your PMS.

Key Findings

FINDING

Lead response delay is the primary leakage driver

Average response time of 3.8 hours means 41% of inbound consult requests are never answered — the single largest source of lost revenue in the portfolio.

FINDING

41% of missed consults occur in the first 60 minutes

The fastest-recovering clinics respond within 22 minutes. Every additional hour of delay compounds the drop-off rate across all three locations.

FINDING

Flatiron underperforms West Village by 32% conversion

Even with comparable inquiry volume, the Flatiron location books 32% fewer consults. The gap is not demand — it is operational response cadence.

FINDING

No unified cross-location benchmarking exists

Each location runs its own PMS and its own follow-up cadence. There is no single source of truth comparing performance across the portfolio.

Recovery Opportunities

These actions are activated during your 14-day pilot. No additional cost. No obligation.

Reduce response time to under 20 minutes

Recovers an estimated 8–12 consults per month across the portfolio.

Standardize follow-up cadence across locations

Eliminates the Flatiron conversion gap and brings it within 5% of West Village.

Install read-only cross-PMS monitoring

One dashboard comparing response time, conversion, and leakage by location — regardless of EMR.

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